I have to say, overall my experience was pretty good. The only mishap I had was forgetting to hit the save button after I uploaded 919 photos (which took all day) because I didn't realize they didn't automatically save. Once the photos uploaded again I had a bit of trouble with their software. I emailed the company directly and got a quick response that unfortunately didn't resolve my issue. The response came on a Friday, so I didn't hear anything else all weekend. Luckily, I am persistent and re-uploaded the photos one more time and finally the software worked correctly. They are a relatively new company, so I am chalking it up to bugs they are still working out.
Overall, I am happy with my experience and you really can't beat the price, $139.00 for 150 pages. Also, I will make sure to post photos when my book arrives.